Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for gardening enthusiasts and professionals aged 18 years or older. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Garden Care Sale Store or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our gardening tools, machinery, and supplies. However, slight variations in color or design may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and offer a refund or alternative product.

2.3 Safety Information

Garden machinery (chainsaws, lawnmowers, hedge trimmers, etc.) must be used according to manufacturer instructions. By purchasing these items, you confirm you understand and accept all safety responsibilities.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We will send an order confirmation email, but a contract is only formed when we dispatch your items.

3.2 Pricing

All prices are in US dollars and exclude applicable taxes. We reserve the right to correct pricing errors, even after an order is placed.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You confirm that the payment method used is yours or you have authorization to use it.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after shipment

4.2 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). Delivery times are estimates and may vary due to customs processing or other factors outside our control.

4.3 Shipping Restrictions

We ship worldwide except to some Asian countries and remote areas. Customers are responsible for any import duties or taxes in their country.

5. Returns and Refunds

5.1 Return Policy

You may return most unused items in original packaging within 15 days of receipt. To initiate a return:

1. Email [email protected] within 15 days
2. Include your order details and reason for return
3. Wait for our approval and return instructions
4. Ship items to: Garden Care Sale Store Returns, 3706 Platinum Drive, Dallas, TX 75201

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

• Opened fertilizers, pest control products, or plant care chemicals
• Used gardening machinery
• Personalized garden decor

5.3 Refund Process

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. Bank processing may take additional 5-10 days.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate contact and shipping information. We are not responsible for delays or failures due to incorrect addresses.

6.2 Product Use

You agree to use all products, especially machinery and chemicals, according to manufacturer instructions and local regulations.

6.3 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login details.

7. Limitation of Liability

Garden Care Sale Store shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use
• Issues caused by improper use, modification, or neglect of products
• Events beyond our reasonable control (natural disasters, strikes, etc.)

Our total liability for any claim related to your order shall not exceed the purchase price of the relevant products.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Dallas County, Texas.

9. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Garden Care Sale Store
3706 Platinum Drive
Dallas, TX 75201
United States
Email: [email protected]